Shine hosted a number of Digital Leaders to breakfast in Melbourne, aiming to share experiences and learning.
More than 20 participants from organisations including Coles, Energy Australia, NAB, ANZ, Telstra, Fairfax Media and Australia Post heard presentations from Todd Copeland (GM Digital, NAB), Simon Noonan (CIO, Sportsbet) and Jeff Mentiplay (GM Analytics & Commercial Delivery).
The response was extremely positive, including that participants greatly valued the presentations, the subsequent discussion and the opportunity to meet peers.
There were some key themes from the presentations, which generated a great deal of open discussion amongst the presenters and participants. These topics included the ability to learn and act quickly upon customer needs, the need to change traditional organisational structures, financial measures and team office locations to accelerate delivery. In addition, the importance of “looking externally” to learn from global Digital leaders and the value of sharing platforms and customer insights across organisational silos was discussed.
Based on the overwhelmingly positive feedback and rich discussions, Shine plans to run another Digital Leaders Breakfast later in 2016.