Recently, Energy Australia (one of Shine's long standing clients) approached us to help them build an Alexa skill in time for the launch of the Amazon Echo into the Australia/New Zealand market. The skill will allow Energy Australia customers to ask Alexa for information regarding their bills, and to get tips on how to minimise their energy usage.  In this blog post I'll give an overview of our solution, and outline some of the tips and pitfalls we discovered during development.